Privacy Policy

This Privacy Policy applies to the website www.eldhavn.com, which is owned and operated by EldHavn of Sweden AB. EldHavn is the data controller responsible for the processing of your personal data.

We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard it. Please read this policy carefully before using our website.

1. Personal Data We Collect

When you visit www.eldhavn.com, we may collect the following types of information:

a. Device Information (automatically collected):

• Your web browser, IP address, time zone

• Cookies installed on your device

• Pages viewed and time spent on our website

• Referring websites or search terms

• Interactions with the site

b. Personal Data (provided by you):

We may also collect personal data that you voluntarily provide, such as:

• Name and surname

• Email address and phone number

• Shipping/billing address

• Payment information

• Any other information you submit via contact forms or newsletter sign-ups

We collect this information to fulfil orders, respond to your inquiries, send newsletters, and improve your experience.

2. Why We Process Your Data

We process your data only when it is necessary and for the following lawful purposes:

• To operate and maintain our website

• To process and fulfil orders placed on the site

• To communicate with you (e.g., regarding purchases or customer support)

• To send newsletters or promotional material (only with your consent)

• To comply with legal obligations

Automatically collected data is used mainly for website analytics and detecting potential misuse or technical issues.

3. Legal Basis for Processing (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), we process your personal data under the following legal grounds:

• Your consent

• The performance of a contract with you (e.g., fulfilling an order)

• Compliance with legal obligations

• Our legitimate business interests (such as analytics and marketing, where appropriate)

Please note that your information may be processed or stored in countries outside of the EEA, including the United States and Canada, where data protection laws may differ.

4. Your Rights (EEA Residents)

You have the right to:

• Be informed about how your data is used

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw your consent at any time (where applicable)

• Not be subject to automated decision-making or profiling

To exercise your rights, please contact us at: eldhavn@gmail.com.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. By continuing to use the site, you consent to the use of cookies. You may manage your preferences or disable cookies in your browser settings. For more information, see our [Cookie Policy] (if available).

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before submitting any personal data.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

8. Legal Disclosures

We may disclose your personal information if required by law or if we believe such action is necessary to:

• Comply with a legal obligation or court order

• Protect and defend our rights or property

• Prevent fraud or other illegal activity

• Protect the personal safety of users or the public

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

EldHavn
eldhavn@gmail.com